DHL Express has expanded its deployment of MicroStrategy to support its Business Process Optimization and Enterprise Business Intelligence programs, which will provide reporting and analytics for key areas across the company. DHL Express is a subsidiary of DHL, the global market leader of the international express and logistics industry.
DHL Express is using MicroStrategy throughout the organization for reporting and analysis of key business areas, including sales, marketing, finance, and operations. With a diverse, vast network and delivery schedules as tight as those operated by DHL Express, having a clear, up-to-date, and actionable view of the business is of immense importance. With MicroStrategy, DHL users will gain enhanced insights into their business, providing valuable sales and customer information by product and geography to better understand both key customers and service level performance, leading to new business opportunities and improved service.
A MicroStrategy customer since 2003, DHL Express has now expanded its enterprise-wide deployment across multiple departments, with additional applications planned for the future. Dashboard applications delivering information based on KPIs (Key Performance Indicators) for the many diverse areas of the business will also be deployed. These new implementations are part of an information strategy to improve data management, analysis, and reporting to enhance the decision making processes of senior and operational management.
â€œMicroStrategy is very proud to be helping DHL Express increase its business agility by empowering a wider range of business users with operational and financial insight,â€ commented Sanju Bansal, MicroStrategyâ€™s Chief Operating Officer.
DHL is the global market leader of the international express and logistics industry, specialising in providing innovative and customised solutions from a single source.
DHL offers expertise in express, air and ocean freight, overland transport, contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL’s international network links more than 220 countries and territories worldwide. 285,000 employees are dedicated to providing fast and reliable services that exceed customers’ expectations.
DHL is a Deutsche Post World Net brand. The group generated revenues of 45bn euros in 2005. Deutsche Post World Net is the worldâ€™s leading logistics group.